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Kaizen Lean Six Sigma Breakthrough Strategic Business Improvement Transformation strategic management
Richter Consulting Group Kaizen Lean Six Sigma Breakthrough Strategic Business Improvement Optimization Transformation Consultants Melbourne Australia
Richter Consulting Group Kaizen Lean Six Sigma Breakthrough Strategic Business Improvement Optimization Transformation Yellow Belt Green Belt Black Belt Coaching Mentoring Training and Certification Programs Melbourne Australia
Richter Consulting Group of Melbourne Australia Kaizen Lean Six Sigma Breakthrough Strategic Business Improvement Optimization Transformation Yellow Belt Green Belt Black Belt Coaching Mentoring Training and Certification Programs Melbourne Australia
Richter Consulting Group
As one of Melbourne's leading Strategic Business Improvement Consulting Groups @ Richter Consulting Group (RCG), we are passionate about delivering world class breakthrough strategic Kaizen Lean Six Sigma process and customer service outcomes, coaching training mentoring and reskilling your teams in Lean optimisation methods and tools
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"Your Lean Business Strategic Optimisation and Mentoring Specialists"
For each project, we partner with your teams to deliver strategically identified core projects, with a low budget and achieving significant "hard cost savings" attaining maximum team member engagement that your customers will notice immediately !
Take time to understand the cultural differences on your teams to prevent misunderstandings with trust, communication and known cultural norms, these days, rarely will you work alone on a major transformation or change project at work without a functional team environment requiring everyone working together....
We conduct QFD/VOC/CTQ/CTC/CX/NPS analysis to identify and quantify your business critical customer position and define your strategic future base line and target capability position
We have deep subject-matter expertise in risk management and compliance audits and assessment to keep you advised of emerging trends, industry benchmarks, and best practices to help you protect and minimise high risk exposures with your products, processes and customer service capabilities....
We statistically quantify and scope your new disruptive competitor based strategy with new performance business critical metric drivers and benchmarking your performance baseline against globally recognised industry best practice organisations
Data analytics (DA) is the science of examining raw data with the purpose of drawing conclusions about that information. Data analytics is used in many industries to allow companies and organisation to make better business decisions and in the sciences to verify or disprove existing models or theories.
We help you to define your product or services and new conceptual ideas via Lean start up workshops, defining your business and customer value add with differentiation to drive customer preference and create long-term relationships and loyalty.... A single-minded proposition or Brand Strategy, offers the opportunity for your team to come together to workshop, collaborate, concur and be inspired by your brand.....
Find out how you compare to other direct competitors and industry best practice organisations, contact us for an obligation free discussion on your strategic vision and operational realignment programs
Our experts are skilled with a variety of types of statistical analysis of which we utilise, to quantify, visualise and show you your business critical drivers and measures to deliver best practice outcomes....
Customer experience management (CEM) is the collection of processes a company uses to track, oversee and organise every interaction between a customer and the organisation throughout the customer lifecycle. The goal of CEM is to optimise interactions from the customer's perspective and, as a result, foster customer loyalty and long term customer relationships
We have delivered and completed over 65 major DMAIC lean/agile and six sigma with over 200 Kaizen business improvement projects with project values exceeding 95 million/with 70 million dollars of savings
We conduct a full Value Stream mapping analysis of all broken process and customer service functions to reconnect and streamline to eliminate all waste and quality issues
We utilise best practice technology automation methods and systems, like Machine learning, sensor interface and real time data collection dashboard methods to identify broken process and customer experience high risk and potential brand and governance failures
We have extensive capability and experience to indentify and quantify that involves the visualisation and presentation of data to communicate the stories contained in the data sets generated via your own organisational held data, we summarise the raw data that allows data users to interpret a dataset more easily and visualize the performance and quality goals and future vision
Richter Consulting Group Kaizen Lean Six Sigma Breakthrough Strategic Business Improvement Transformation, Strategic Management strategic VOICE OF THE CUSTOMER
Richter Consulting Group Kaizen Lean Six Sigma Optimization Transformation Business Improvement Consultants
Richter Consulting Group Kaizen Lean Six Sigma Yellow Belt Green Belt Black Belt Training and Certification Programs
We have delivered many successful Lean Six Sigma Transformation and deployment programs over the last 14 years, covering many diverse business critical 24/7 day high risk organisations and delivering way beyond projected and budgeted outcomes !